Refund & Cancellation

Refund Policy:

The Manufacturers and Suppliers of decorative lighting for a large period as long as over a decade, Fos Lighting has built a strong foundation based on quality customer service along with in-stock products. Before every delivery, we inspect and pack our material with utmost care and caution.

Once a product is purchased, No Returns are made. Although in case any in transit breakage takes place, you must send us some pictures of the broken part or parts within 7 days of the receipt and we will send the replacement free of cost. As our customers and the product quality are our priority.

In rarest or rare of occasions, if the product is completely broken or cannot be used, you can send us pictures with invoice number within 7 days of receipt. You can either avail replacement or a credit as per your choice.

Cancellation Policy:

Please submit any cancellation within 24hrs of placing the order by sending an email to [email protected] or SMS +91-9899689630 with your order number. We advise you to kindly save your cancellation acknowledgement for your reference. Refund against any cancellation will be processed online within 7 working days.